If anyone has past experience similar or any advice, please let me know! Much appreciated. Red Wing Boots Iron Ranger Boot - Factory Second More product details Cap toe. When I told the customer service rep that they allowed a product to be sold that can't even be worn, her response was "yes, sorry but there's nothing I can do for you". I have multiple Red Wing boots (Factory Firsts) and this was the first time purchasing Factory Seconds from them, but I don't think I can support a company selling shoes that cannot be worn even if they are marked as "seconds". Everyone has different opinions but to me these pairs should've been a factory reject and not been sold as Factory Seconds. I'm totally find with the cuffs, dings, and scratches on the boots but I expected boots that would feel fine and normal on feet. I'm just upset that I purchased something I can't wear. Yes, I know I purchased these at a reduced price but I had thought Factory Seconds are only cosmetic defects that won't impact how it fits and feels on foot. Now I don't know what to do and I'm left with boots I can't wear (before you tell me to just wear it, I have knee injuries and I'm not taking any risks). Then she put me on hold to transfer me to a manager but 5 minutes later I was hung up on while still on hold waiting for her to contact me to her manager. Red Wing 10877 Factory Seconds Mens Lace Up Boots, Leather Boots, Mens Boots. The best outdoor gear and apparel with Free Shipping on orders over 49. She said they can't do anything about it. Awesome sale prices on The North Face, Fjallraven and other top brands at Moosejaw. I contacted Red Wing customer service and I was told structural/functional defects with Factory Seconds are normal. ![]() On feet, it's extremely uncomfortable and feels very unnatural. Robert 12FF - Seconds 510.00 Add to Cart Moc Toe Steel toe 9D - Seconds 550.00 Add to Cart Charley 5 E - Seconds 559.00 Add to Cart Hot Shot R-10.5 L-10 D - Seconds 520.00 Add to Cart Builder Pro 10.5C - Factory Seconds 500.00 Add to Cart Ridgeline 10 B - seconds 500.00 Add to Cart Half sole Pull on 13. ![]() Always see the shoes in person before purchase or purchase it from somewhere that allows returns/exchanges.ĭetail: I recently purchased Red Wing Factory Seconds Moc Toes from Berkeley Supply but the toe area of the right boots are structurally deformed (it's angled outwards and the vertical distance on the outer right boots are shorter in length). New Red Wing Classic Chelsea Boots 3191 Mens 10 D Factory Seconds. Red Wing Boots Iron Ranger Leather Boot - Factory Second - Wide Width Available More product details Dstandard width, E/Wwide width. ![]() Just a caution to anyone considering or purchasing Red Wing Factory Seconds - there could be defects related to fit/function/structure, which Red Wing told me is normal. Find many great new & used options and get the best deals for New Red Wing Classic Chelsea Boots 3191 Mens 9.5 D Factory Seconds at the best online prices at eBay Free shipping for many products.
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